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  1. Help Center
  2. Cross Product

Cross Product

Guide

  • Why should the power saving option for the USB Root Hub be disabled?
  • Run Windows Updates – Windows 10
  • What is the recommended power plan when using the scanner?
  • How to open the Device Manager?

Troubleshooting

  • How to install a missing camera driver?
  • How do I re-establish the camera connection?
  • Which camera errors are there and how can they be recognized?
  • How to solve USB connection problems?

Updates

  • How do I install an upgrade?
  • Why does my software no longer start after an upgrade?

Installation

  • How do I connect the scanner?
  • What do I have to consider when choosing the scanner workplace?

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