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Help Center
Cross Product
Cross Product
Guide
Why should the power saving option for the USB Root Hub be disabled?
Run Windows Updates – Windows 10
What is the recommended power plan when using the scanner?
How to open the Device Manager?
Troubleshooting
How to install a missing camera driver?
How do I re-establish the camera connection?
Which camera errors are there and how can they be recognized?
How to solve USB connection problems?
Updates
How do I install an upgrade?
Why does my software no longer start after an upgrade?
Installation
How do I connect the scanner?
What do I have to consider when choosing the scanner workplace?